2,500+
Bookings per year
Booking System
Coordinate bookings, guides, rooms and resources in one place.
The booking system grew out of the day-to-day operational needs of Mauthausen Memorial.
It connects visitor bookings with the planning behind the scenes, across one or several locations. The solution is also available as a white-label system for other museums and memorial sites.
130+
guides managed in the system
5,500+
customers active in the system
Effortlessly coordinate capacity, time slots, available guides, and room and resource reservations – at one or more locations. With ticket sales through the online store or on-site.
Website integration
Visitors can find offers and book dates directly on the website. The shop is adapted to the institution's visual identity and offers.
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Detailed Statistics and Reporting
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Operate On-site Book or Museum Shops
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POS-Integration with Ready2Order*
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Manage Multiple Locations in a Single System
* Custom solutions as needed
Pass guide assignments and recorded time to the Shifts Planning System to continue your team's planning.
Explore
From getting started to day-to-day operations.
We support you from setup through to launch.
Together, we agree on how to set up the system for your institution and which data to migrate. We then help your team become familiar with the workflows.
Setup
Set up the system for your institution.
Migration
Migrate the agreed data.
Training
Help your team learn to use the system.
Clear agreements on how your data is handled.
Hosting in the European Union
GDPR-compliant
Clear agreements govern how your data is handled. A data processing agreement sets out how we process and protect personal data when operating, maintaining and supporting the system.
Clear, comprehensive documentation.
The publicly available documentation explains the system's features, settings and workflows in detail.
We keep the system up to date and support your team in everyday use.
- Maintenance and security
- We install updates, address known security vulnerabilities and make necessary technical adjustments.
- Everyday support
- A knowledgeable contact person helps with errors, disruptions and questions about using the system.
- Clear support channels
- We agree on reporting channels, support hours and response times with your institution.
We listen to our customers' experiences. This leads to targeted improvements that fit established workflows and make everyday work easier.
For new features and larger custom extensions, we find a suitable solution together and agree on the scope and costs with you in advance.